Thought.ly: Features, Reviews, and Alternatives

Thought.ly positions itself as the easiest way to build AI voice agents, offering a fully-integrated AI call center solution starting at 9 cents per minute. The platform is designed to enhance business operations, particularly in customer service, sales, and marketing, by integrating seamlessly with CRM systems and providing comprehensive analytics.

What is Thought.ly

Thoughtly specializes in creating AI voice agents that handle inbound and outbound calls for customer service, sales, and marketing. They offer a fully-integrated AI call center solution starting at 9 cents per minute, with comprehensive analytics and real-time data visualization to optimize communication strategies.

Features of Thought.ly

Thought.ly offers a range of features designed to enhance business operations through AI voice agents:

• Cost-effective AI call center solutions starting at 9 cents per minute.
• Seamless integration with CRM systems for streamlined operations.
• Capability to manage both inbound and outbound calls for customer service, sales, and marketing.
• Comprehensive analytics, including real-time data visualization and performance metrics.
• Unique combination of cost-effectiveness and advanced analytics, including A/B testing, that sets it apart from competitors.

For more information, visit Thoughtly.

Reviews

Users have generally praised Thought.ly for its innovative approach and ease of use, giving it an overall rating of 4.8 out of 5 stars. Many appreciate the intuitive interface, excellent customer support, and seamless integration with other tech stacks. However, some users have expressed frustrations with delayed response times, missing features, and occasional bugs. Despite these issues, the platform's rapid development and feature rollouts have been well-received, making it a popular choice for building AI voice agents.

• "Cutting-edge and Easy to use! I love the flow builder the best! Once you go through a few tutorials on how to use it, putting together a conversation flow is a nice experience." - Shade O.
• "Your best call for easy AI voice agents. Thought.ly shines with its easy setup for AI voice agents. The process is seamless and features are in the works to make it more robust, allowing even less technical users get started quickly." - JP L.

For more detailed reviews, visit Thoughtly Reviews & Product Details.

Best alternatives to Thought.ly

1. Dasha

Dasha.AI is a platform designed for developers to create ultra-realistic voice and text AI agents. It offers a production-ready, scalable solution with support for over 30 languages, seamless VoIP integration, and extensive customization through DashaScript.

• Features: Ultra-realistic voice and text AI agents, support for over 30 languages, seamless VoIP integration, extensive customization through DashaScript, production-ready and scalable solution.
• Pricing: Dasha.AI does not provide specific pricing details on their website. Users are encouraged to contact sales for more information or to try the platform in the playground.
• Reviews: Dasha.AI has a perfect score of 5.0 out of 5 stars based on user reviews. Users praise its ability to handle natural, human-like conversations, ease of customization, and seamless integration into various tech stacks. One user mentioned, "The best aspect of Dasha.ai is its ability to handle natural, human-like conversations without breaking flow."

For more information, visit Dasha.AI.

2. Vapi AI

Vapi AI is a Voice AI platform designed for developers to build, test, and deploy voicebots quickly and efficiently.

• Features: Unique features include the ability to bring your own API keys, prorated billing to the second, and comprehensive support for transcriber, model, voice, and telephony services.
• Pricing: Vapi charges a flat rate of 5¢ per minute for calls, with additional costs for transcriber, model, voice, and telephony services. Phone numbers are billed at $2 per month, and new accounts receive $10 in free credits to start testing voice workflows without needing a credit card.
• Reviews: Vapi AI currently lacks sufficient reviews to provide a specific number score. However, the platform is noted for its ease of use and rapid deployment capabilities.

For more information, visit Vapi - Voice AI for developers.

3. Retell AI

Retell AI is a platform designed to enhance call operations through AI voice agents. It offers tools to build, test, deploy, and monitor AI voice agents at scale.

• Features: Call transfer, appointment booking, knowledge base synchronization, IVR navigation, batch calling, branded call IDs, multilingual support, compliance with industry standards, integration with multiple telephony and CRM systems, robust monitoring and analysis tools.
• Pricing: Pay as you go starting at $0 with 60 minutes of free access, 20 concurrent calls, and 10 free knowledge bases. Detailed pricing includes $0.07/min for Elevenlabs voices, $0.08/min for PlayHT/OpenAI voices, and various rates for LLM agents. Enterprise plans offer discounted pricing and premium support.
• Reviews: Retell AI has a perfect score of 5.0 out of 5 stars based on user reviews. Users praise its ease of use, excellent customer support, effective API management, and fast performance. Some users noted limitations in the number of deployable agents and customization options for male voices.

For more information, visit Retell AI.

4. ElevenLabs

ElevenLabs is a company specializing in AI-driven audio solutions, focusing on advanced Text to Speech (TTS) and AI Voice Generator technologies. Their platform is designed to deliver high-quality, human-like speech in 32 languages, making it ideal for audiobooks, video voiceovers, commercials, and more. The company emphasizes innovation, safety, and accessibility in AI audio technology, catering to developers, enterprises, and creators.

• Features: Ultra-high quality text to speech, voice cloning, dubbing, text to SFX, voice changer, support for 32 languages, thousands of unique voices, automatic dubbing, custom synthetic voices, sound effects generation, API access.
• Pricing:
  • Free Plan: $0/mo, 10k credits, 10 minutes of ultra-high quality TTS per month.
  • Starter Plan: $5/mo, 30k credits, 30 minutes of ultra-high quality TTS per month, commercial use license.
  • Creator Plan: $22/mo, 100k credits, 100 minutes of ultra-high quality TTS per month, professional voice cloning.
  • Pro Plan: $99/mo, 500k credits, 500 minutes of ultra-high quality TTS per month, usage analytics dashboard.
  • Scale Plan: $330/mo, 2M credits, 2,000 minutes of ultra-high quality TTS per month.
  • Business Plan: $1,320/mo, 11M credits, 11,000 minutes of ultra-high quality TTS per month, 3 professional voice clones.
  • Enterprise Plan: Custom pricing, unlimited credits, API access to everything, custom terms & assurance.
• Reviews: ElevenLabs has an overall rating of 4.7 out of 5 stars based on 162 reviews. Users praise the ease of use, quality of voices, and variety of voice options. The software is noted for its realistic text-to-speech capabilities and ability to handle different accents and languages. However, some users report issues with pronunciation, occasional glitches, and find the pricing to be expensive.

For more information, visit ElevenLabs.

What to consider when selecting a Thought.ly alternative?

When selecting a Thought.ly alternative, it's crucial to consider specific features that align with your business needs. Here are the top five things to look for:

1. Advanced Analytics and Reporting

   Look for platforms that offer comprehensive analytics and real-time data visualization. For instance, Thought.ly provides detailed reports and A/B testing capabilities to optimize communication strategies. Alternatives like Dasha.AI also offer extensive analytics tools for tracking performance and event tracking.

2. Seamless Integration with CRM Systems

   Ensure the platform can integrate smoothly with your existing CRM systems. Thought.ly emphasizes its seamless CRM integration, which is essential for streamlined operations. Similarly, Retell AI and Dasha.AI offer robust API integrations to connect with various business systems.

3. Customization and Flexibility

   Customization is key for tailoring AI agents to your specific needs. Dasha.AI, for example, uses DashaScript for extensive customization, allowing developers to create highly tailored AI agents. Look for platforms that offer similar flexibility and customization options.

4. Scalability and Performance

   Choose a platform that can handle high-load operations without compromising on quality. Dasha.AI is known for its true scalability, capable of managing hundreds of concurrent calls. This is crucial for businesses expecting high call volumes.

5. Cost-Effectiveness

   Consider the pricing structure and ensure it aligns with your budget. Thought.ly offers a cost-effective solution starting at 9 cents per minute. Compare this with alternatives like Vapi AI, which charges a flat rate of 5¢ per minute, and Retell AI's pay-as-you-go model starting at $0.07 per minute.

Which one should you go with?

In conclusion, while all the alternatives to Thought.ly offer unique features and benefits, Dasha stands out for its ultra-realistic AI agents, extensive customization options, and true scalability. Whether you're looking for advanced analytics, seamless CRM integration, or cost-effective solutions, each platform has something valuable to offer. However, if you're seeking a robust, developer-friendly platform with unparalleled conversational capabilities, we recommend giving Dasha a try.