Bolna AI vs Retell AI : Which one is better for your business?

AI voice agents are essential for businesses aiming to deploy, automate, and scale their operations efficiently. By comparing Bolna AI and Retell AI, we will determine which platform offers superior features, integration capabilities, and overall impact on business efficiency.

A quick overview on Bolna AI and Retell AI

What is Bolna AI

Bolna AI focuses on deploying, automating, and scaling operations using AI voice agents. The platform integrates advanced AI and machine learning algorithms to streamline business processes and enhance customer interactions. Its unique emphasis on seamless integration and large-scale automation sets it apart in the market.

What is Retell AI

Retell AI specializes in enhancing call operations through advanced voice AI technology. The platform offers unique features such as auto-syncing with a company's knowledge base, warm call transfers, and branded call IDs to improve trust in outbound campaigns. Additionally, it supports multilingual capabilities and compliance with major standards like SOC 2 and HIPAA, making it a versatile tool for businesses of all sizes.

Features of Bolna AI and Retell AI

Bolna AI features

Bolna AI offers a range of features designed to help businesses deploy, automate, and scale their operations efficiently:

• Ease of Deployment: Bolna AI voice agents can be quickly and easily deployed, minimizing setup time and allowing businesses to start using the technology without extensive delays.
• Automation Capabilities: The platform supports extensive automation, enabling businesses to streamline their processes and reduce the need for manual intervention.
• Scalability: Bolna AI is designed to scale with your business, ensuring that as your needs grow, the platform can grow with you, handling increased volumes of interactions seamlessly.
• Integration with Existing Systems: Bolna AI can be integrated with a wide range of existing business systems, making it a versatile addition to your current technology stack.
• Comprehensive Platform: One of the unique features of Bolna AI is its combination of deployment, automation, and scalability in a single platform, providing a holistic solution for businesses looking to enhance their operations with AI voice technology.

Retell AI features

Retell AI offers a range of unique features that cater to the needs of businesses looking to enhance their call operations:

• Auto-Sync Knowledge Base: AI agents can stay up-to-date by syncing directly with the company’s knowledge base without manual updates, ensuring they always have the latest information.
• Warm Call Transfer: This feature allows for warm transfers with handoff messages, ensuring the next agent is prepared and the customer experience is seamless.
• Navigate IVR: AI agents can press the correct digits to navigate IVR systems, reducing the time customers spend on hold and improving overall efficiency.
• Batch Calling: Enables sending out hundreds of calls without hitting concurrency limits, making it easier to manage large-scale outbound campaigns.
• Branded Call ID: Displays the brand name to gain trust for outbound call campaigns, helping to improve answer rates and customer trust.

Comparing Bolna AI, Retell AI and Dasha's features

Why choose one over the other?

When deciding between Bolna AI and Retell AI, consider the following points:

• Why choose Bolna AI over Retell AI: Bolna AI excels in seamless integration with existing business systems, making it a versatile addition to your current technology stack. Its focus on deployment, automation, and scalability ensures that as your business grows, Bolna AI can handle increased volumes of interactions effortlessly.
• Why choose Retell AI over Bolna AI: Retell AI offers advanced features like auto-syncing with your company's knowledge base and warm call transfers, which can significantly enhance call operations. Additionally, its multilingual support and compliance with major standards like SOC 2 and HIPAA make it a robust choice for businesses with diverse and stringent requirements.

Considering Dasha vs Bolna AI and Retell AI

• Why choose Dasha over Bolna AI and Retell AI: Dasha offers true scalability and production stability, handling hundreds of concurrent calls with automatic failover and real-time monitoring. Its advanced telephony features, such as warm transfers and smart queuing, combined with multi-language support and the flexibility to use existing VoIP providers, make it a superior choice for businesses looking for a robust, reliable, and highly customizable AI voice solution.

What are the customers saying?

Bolna AI reviews

While Bolna AI has garnered attention for its innovative approach to AI voice agents, user reviews on the platform are currently unavailable. This absence of feedback makes it challenging to gauge customer sentiment accurately. However, the lack of reviews also means there are no reported frustrations or highlighted helpful aspects from users at this time. For more information, you can visit the Bolna reviews page.

Retell AI reviews

Users generally find Retell AI to be an excellent tool for creating voice agents with human-like speech capabilities. They appreciate its ease of use, customer support, and integration capabilities. The platform is praised for its affordability, lack of platform fees, and the ability to quickly deploy voice agents. However, some users have expressed frustrations with the limited number of agents that can be deployed, the need for more function calls out of the box, and the desire for better features for scaling to more calling volume. Overall, Retell AI has received a rating of 5.0 out of 5 stars.

• Emanuel T.: "Retell AI has no platform fees, meaning you only pay for what matters: the API cost. Retell does not have a platform fee like other platforms, making it super cheap to use without missing anything." -
• Nathan B.: "Retell does a great job of putting all the pieces together for building Voice AI agents. Solid services like Eleven Labs, Deepgram, Twilio and OpenAI power the underlying tech, but putting those tools together in an easy-to-use, easy-to-test transparent way is what Retell does better than anyone else. And you can't beat the customer service!" -

For more information, you can visit the Retell AI Reviews on G2.

Dasha reviews

Users have praised Dasha for its ultra-realistic voice AI agents, highlighting the platform's ease of use, scalability, and seamless integration with existing systems. The overall rating for Dasha is an impressive 4.8 out of 5. Customers particularly appreciate the lifelike conversational experience and the flexibility offered by DashaScript. Here are some of the sentiments from users:

• "Dasha's AI agents are incredibly lifelike, making customer interactions feel natural and engaging." - Michael G.
• "The platform's scalability and integration capabilities have significantly improved our operational efficiency." - Mat W.

For more information, you can visit the Dasha AI Reviews on G2.

Bolna AI, Retell AI, or Dasha: Which is the best platform for you?

In conclusion, while Bolna AI and Retell AI offer robust features and capabilities that can significantly enhance your business operations, Dasha stands out with its ultra-realistic voice agents, scalability, and seamless integration. Each platform has its strengths, but if you're looking for a comprehensive solution that combines advanced telephony features with lifelike conversational experiences, Dasha is the way to go. Ultimately, the best choice depends on your specific needs, but we highly recommend giving Dasha a try.