Less call-handle time, more conversions
Case study: using a real-time on-the-call AI support system, Insureon, #1 fastest growing insurance company, as per Inc. 500, has seen average call-handle times for their agents drop by as much as 45% and experienced a 52% lift in customer conversion rates.
Quicker hire onboarding
Case study: Allstate’s agents usually take 20 to 24 weeks to reach a skill level regarded as “proficient,” but with an agent-facing AI-powered virtual assistant AMELIA, they’re able to provide proficient-level service four weeks sooner.