The now-coined Tech Boom that took place in the early 2000s transformed the playing field for corporate competition. To survive in today’s cut-throat market, your business needs to adopt available technology to operate more efficiently and serve your customers’ needs better. Conversational artificial intelligence (AI) is an example of one new type of technology that is easily accessible and can be incorporated into business at any level—even small mom-and-pop shops.
Conversational AI is a technology that enables a computer program to partake in communication with people in real-time about literally anything the program is written for. The more the program communicates, the better it will get at conversation. It can be utilized in technology to provide customers with attention and service without expenditure on expensive human resources. This article will explain how enterprise AI chatbots can take your business to the next level.