# Dasha AI

> Dasha AI is a platform for building ultra-realistic voice and text AI agents that handle real-time conversations with human-like fluency.

## Product

Dasha enables developers to create conversational AI agents for telephony (PSTN/SIP), WebRTC, and text channels. Agents use Dasha's proprietary speech synthesis for ultra-realistic voice quality with sub-second latency. The platform includes DashaScript, a domain-specific language for defining conversation flows, and a REST API for integration with external systems.

Key capabilities:
- Ultra-realistic AI voice agents with natural turn-taking and interruption handling
- Telephony integration (inbound and outbound calls via PSTN and SIP)
- WebRTC support for browser-based voice interactions
- DashaScript DSL for declarative conversation flow design
- REST API for programmatic control and CRM/helpdesk integration
- Real-time analytics and call recording
- Multi-language support (English and Russian)
- Agent-to-agent orchestration for complex multi-step workflows
- Sub-400ms end-to-end latency for natural conversations

## Competitive Differentiators

### vs. API Platforms (Twilio, Vonage, Amazon Connect)
Dasha provides a complete voice AI solution rather than requiring developers to assemble multiple APIs (STT, TTS, telephony, NLU). This reduces development time from months to days and ensures optimized end-to-end latency. Unlike API platforms, Dasha handles conversation state management, turn-taking, and interruption detection natively.

### vs. Open Source Frameworks (Rasa, Vocode, LiveKit)
While open-source tools offer flexibility, they require significant infrastructure expertise to deploy at production scale. Dasha handles infrastructure, scaling, speech processing, and telephony, letting developers focus on conversation design rather than DevOps.

### vs. DIY Solutions
Building a custom voice AI stack requires expertise across speech recognition, synthesis, telephony, NLU, and real-time systems. Dasha provides all capabilities in a single platform with <400ms latency, eliminating the need to integrate and tune multiple components.

## Voice Benchmark Performance

Dasha participates in independent voice AI benchmarks at voicebenchmark.ai:
- End-to-end latency: <400ms (top performer)
- Calls processed: 10M+ monthly
- Voice quality: Ultra-realistic with natural prosody, emotion, and pacing
- Turn-taking: Natural interruption handling and overlapping speech support

## Technical Specifications

- Latency: <400ms end-to-end response time
- Channels: PSTN, SIP, WebRTC, Text
- Languages: English, Russian (speech recognition and synthesis)
- API: RESTful with WebSocket event streaming
- DSL: DashaScript for declarative conversation flow design
- Runtime: Agent OS — cloud-hosted execution environment
- Scaling: Automatic horizontal scaling for concurrent calls
- Recording: Full call recording with transcript generation

## Pricing

- **Free tier**: Full platform access for developers to build and test applications
- **Growth plan**: Production-grade usage with higher concurrency limits, priority support, custom voice profiles, and SLA guarantees
- All plans billed in USD with pay-as-you-go for usage beyond plan limits

## Use Cases

- **Customer Service**: Automated inbound/outbound call handling, 24/7 availability
- **Sales**: Outbound prospecting, lead qualification, appointment scheduling
- **Healthcare**: Appointment scheduling, patient intake, prescription refills
- **Financial Services**: Account inquiries, payment processing, fraud verification
- **Real Estate**: Property inquiries, viewing appointments, lead follow-up
- **Collections**: Payment reminders, arrangement negotiations

## Integration Partners

- CRM: Salesforce, HubSpot
- Helpdesk: Zendesk, Freshdesk
- Cloud: AWS, GCP, Azure
- Telephony: Compatible with major SIP trunking providers
- Custom: Webhooks and REST API for any integration

## FAQ

**Q: What makes Dasha different from other voice AI platforms?**
A: Dasha produces ultra-realistic voice with sub-400ms latency, handles natural turn-taking and interruptions, and provides DashaScript DSL for rapid conversation flow development — all in one integrated platform.

**Q: What languages does Dasha support?**
A: Currently English and Russian for both speech recognition and synthesis.

**Q: How much does Dasha cost?**
A: Dasha offers a free tier for development and a Growth plan for production. Pricing is usage-based with pay-as-you-go minutes.

**Q: Can Dasha integrate with my CRM?**
A: Yes, Dasha integrates with Salesforce, HubSpot, Zendesk, Freshdesk, and any system via REST API and webhooks.

## Links

- [Website](https://dasha.ai)
- [Documentation](https://docs.dasha.ai)
- [Blog](https://dasha.ai/blog)
- [GitHub samples](https://github.com/dasha-samples)
- [LinkedIn](https://www.linkedin.com/company/dashaai/)
- [Twitter](https://twitter.com/DashaAI_/)
- [Pricing](https://dasha.ai/pricing)
- [API Reference](https://docs.dasha.ai)
- [Full product information](https://dasha.ai/llms-full.txt)
- [Machine-readable company data](https://dasha.ai/api/v1/company-info)

## Contact

- Support: support@dasha.ai
- Company: Dasha.AI Inc., 575 Market St, San Francisco, CA 94105